777cd Privacy Policy —
Your Data, Our Responsibility

Introduction

777cd ("we", "us", "our", or "the Platform") is committed to protecting the privacy and personal data of all individuals who use the 777cd online gaming platform. This Privacy Policy ("Policy") describes our practices regarding the collection, use, storage, sharing, and protection of personal information belonging to users of the 777cd Platform, including registered players from Karachi, Lahore, Islamabad, Faisalabad, and across Pakistan.

This Policy is intended to comply with applicable data protection principles as recognised under international privacy frameworks, and to meet the standards required by 777cd's international gaming licence. It should be read alongside the 777cd Terms & Conditions, which form the overarching agreement governing your use of the Platform.

If you are using 777cd on behalf of another person — for example, assisting an elderly relative with account setup — you confirm that you have the authority to provide their personal data to 777cd and that you have informed them of how their information will be used under this Policy.

Data Controller

For the purposes of this Privacy Policy, 777cd acts as the Data Controller in respect of all personal data collected through the 777cd Platform. As Data Controller, 777cd determines the purposes for which personal data is collected and the means by which it is processed.

Where 777cd engages third-party service providers to assist in delivering Platform services — such as payment processors (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank), game software providers, or fraud prevention services — those third parties act as Data Processors on 777cd's behalf. They are contractually obligated to process personal data only in accordance with 777cd's instructions and applicable data protection requirements.

For all privacy-related queries, requests to exercise your data rights, or formal complaints, please contact the 777cd Data Protection contact via the support channels described in Section 15 of this Policy.

Data We Collect

3.1 Registration Data

When you register a 777cd account, we collect the following personal data:

• Full name (as it appears on your CNIC);
• Pakistani mobile phone number;
• Date of birth (to verify you are 21 years of age or older);
• Chosen username and hashed password (your password is never stored in readable form);
• City of residence (optional, used for localisation).

3.2 Identity Verification (KYC) Data

When you request your first withdrawal, 777cd is required by its licensing obligations to conduct identity verification. At this stage, we may collect:

• A copy of your CNIC (front and back);
• A selfie photograph holding your CNIC;
• Proof of address (recent utility bill, bank statement, or similar document issued in Pakistan within the last 90 days).

3.3 Financial Transaction Data

When you deposit or withdraw funds on the 777cd Platform, we collect:

• Payment method type (JazzCash, EasyPaisa, HBL, UBL, or Meezan Bank);
• Transaction amounts in PKR;
• Transaction timestamps and reference numbers;
• Wallet or account identifiers associated with your payment method.

3.4 Gameplay Data

As part of normal Platform operation and to maintain game integrity, 777cd collects:

• Game session logs (games played, bet amounts, outcomes);
• Sports betting history (markets selected, odds accepted, settlement outcomes);
• Bonus and promotion usage records;
• Responsible gaming tool settings and activation history.

3.5 Technical & Device Data

When you access the 777cd Platform, we automatically collect limited technical data:

• IP address (used for security monitoring and geographic access controls);
• Device type and operating system;
• Browser type and version;
• Session duration and page interaction data;
• Mobile network operator (Telenor, Jazz, Zong, Ufone, etc.).

3.6 Support Communications

When you contact 777cd via live chat, email, or any other support channel, we retain a record of the communication including its content, timestamp, and outcome. This is used for quality assurance, dispute resolution, and to provide continuity of support across multiple interactions.

How We Use Your Data

777cd uses the personal data it collects for the following purposes:

Legal Basis for Processing

777cd processes personal data only where a valid legal basis exists. The primary legal bases under which 777cd processes your data are:

• Contract Performance: Processing is necessary to fulfil our obligations to you under the 777cd Terms & Conditions — primarily to operate your account and process PKR payments;
• Legal Obligation: Processing is required to comply with our obligations under applicable gaming licensing regulations, anti-money-laundering law, and fraud prevention requirements;
• Legitimate Interest: Processing is necessary for 777cd's legitimate business interests, including Platform security, fraud detection, and improving user experience — provided these interests do not override your fundamental privacy rights;
• Consent: For optional processing activities such as sending promotional SMS notifications, we rely on your explicit consent. You may withdraw consent at any time by updating your communication preferences in your account settings or contacting support.

Data Sharing & Disclosure

6.1 Third-Party Service Providers

777cd shares personal data with a limited number of trusted third-party service providers who assist in delivering the Platform's services. These include:

• Payment Processors: JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank — receive transaction data necessary to execute deposit and withdrawal instructions;
• Game Software Providers: Game developers whose titles are hosted on the 777cd Platform may receive limited gameplay session data for game integrity and RNG audit purposes;
• Fraud Prevention & AML Services: Third-party fraud detection systems may process device and transaction data to identify potentially fraudulent account activity;
• KYC Verification Services: Where automated document verification is used, CNIC images may be processed by a licensed identity verification provider.

All third-party providers processing data on 777cd's behalf are bound by contractual data processing agreements that prohibit them from using 777cd player data for any purpose other than the specific service they provide.

6.2 Legal Disclosures

777cd may disclose personal data to regulatory authorities, law enforcement agencies, or gaming licensing bodies where required to do so by applicable law, court order, or as part of an investigation into suspected fraud, money laundering, or match-fixing. 777cd will only make such disclosures to the extent strictly required.

6.3 Business Transfers

In the event of a merger, acquisition, or sale of all or part of the 777cd business, personal data held by 777cd may be transferred to the acquiring entity as part of that transaction. In such circumstances, 777cd will provide notice to affected players and ensure the acquiring entity maintains equivalent privacy standards.

Cookies & Tracking Technologies

7.1 What Cookies We Use

The 777cd Platform uses cookies and similar tracking technologies to enable core Platform functionality and improve your experience. The categories of cookies used are:

• Essential Cookies: Required for the Platform to function. These include authentication cookies that keep you logged into your 777cd account, session security tokens, and cookies that maintain your language preferences. These cannot be disabled.
• Performance Cookies: Collect anonymised data about how players interact with the 777cd Platform — which game categories are most visited, how long pages take to load on Pakistani mobile networks, and where error rates are highest. This data informs Platform improvements.
• Session Cookies: Temporary cookies that expire when you close your browser. Used to maintain your session state across the Platform lobby, wallet, and account settings.
• Security Cookies: Used to detect suspicious login attempts, identify bot activity, and protect your 777cd account from automated attacks.

7.2 Managing Cookies

You can control non-essential cookie categories through your browser settings. Most mobile browsers — including Chrome, Firefox, and Safari — allow you to block or delete cookies through their settings menus. Please note that disabling essential cookies will impair the functionality of the 777cd Platform, and you may not be able to log into your account or process transactions.

Data Retention

777cd retains personal data for defined periods that are proportionate to the purpose for which the data was collected and consistent with legal obligations. The following retention periods apply:

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that makes it impossible to re-identify the individual to whom it related. Anonymised aggregate data (such as platform usage statistics) may be retained indefinitely for analytical purposes.

Data Security

777cd implements a comprehensive set of technical and organisational security measures to protect personal data against unauthorised access, disclosure, alteration, or destruction. Key security measures include:

• 256-Bit SSL/TLS Encryption: All data transmitted between your device and 777cd servers is encrypted using industry-standard TLS protocols. The 777cd website operates exclusively over HTTPS.
• Password Hashing: User passwords are stored using one-way cryptographic hashing algorithms. 777cd staff cannot read your password in plain text under any circumstances.
• OTP Authentication: Sensitive account actions — including registration confirmation, password resets, and withdrawal verification — require one-time password (OTP) verification sent to your registered Pakistani mobile number.
• Access Controls: Internal access to personal data is restricted on a strictly need-to-know basis. 777cd staff cannot access player data beyond what is required to fulfil their specific operational role.
• Intrusion Detection: 777cd's infrastructure is monitored 24/7 by automated intrusion detection systems that flag and respond to suspicious activity in real time.
• Regular Security Audits: The 777cd Platform undergoes periodic security assessments and penetration testing conducted by independent security professionals.

Your Privacy Rights

As a user of the 777cd Platform, you hold meaningful rights over your personal data. These rights are explained below:

To exercise any of the above rights, please contact the 777cd support team via live chat or email as described in Section 15. We will respond to all verified requests within 30 calendar days. Where requests are complex or numerous, we may extend this period by a further 30 days with notice to you.

Children & Minors

The 777cd Platform is strictly restricted to individuals who are 21 years of age or older. 777cd does not knowingly collect personal data from persons under the age of 21. Registration on the 777cd Platform constitutes a declaration that you meet this age requirement.

If 777cd becomes aware that personal data has been collected from an individual under the age of 21 — whether through an age verification check, CNIC review, or report from a third party — the associated account will be immediately suspended, all data will be reviewed, and the matter may be referred to the relevant licensing authority.

International Data Transfers

As an internationally licensed online gaming platform, 777cd may process or store some personal data on servers located outside Pakistan. Where data is transferred internationally, 777cd ensures that appropriate safeguards are in place to protect the data to a standard equivalent to or greater than the protections described in this Policy.

Safeguards used for international data transfers may include:

• Contractual data transfer agreements incorporating internationally recognised standard contractual clauses;
• Transfers to service providers operating within jurisdictions that maintain recognised data protection standards;
• Technical encryption measures that protect data in transit and at rest, regardless of the physical location of the processing server.

All payment processing for Pakistani players via JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank is conducted through payment infrastructure that complies with applicable financial sector data standards.

Marketing Communications

777cd may send you promotional communications — including information about new games, bonus offers, and PSL cricket betting promotions — via SMS to your registered Pakistani mobile number, subject to your having provided explicit consent at registration or subsequently through your account settings.

13.1 Opting Out

You may withdraw consent to receive marketing communications at any time by:

• Updating your communication preferences in your 777cd account settings panel;
• Replying STOP to any marketing SMS received from 777cd;
• Contacting the 777cd support team and requesting removal from marketing lists.

Withdrawal of marketing consent does not affect 777cd's ability to send you service-related communications — such as account security alerts, OTP verification messages, or withdrawal confirmation notifications — which are sent on the basis of contract performance and cannot be opted out of while your account remains active.

13.2 No Third-Party Marketing

777cd does not share your contact details with third-party marketing companies for their own promotional purposes. Any marketing messages you receive from 777cd are sent by 777cd directly and concern 777cd services exclusively.

Updates to This Privacy Policy

777cd reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform services. Where changes are material — meaning they meaningfully affect how your data is collected, used, or shared — 777cd will notify affected players via SMS to their registered mobile number or through a prominent notice displayed on the Platform.

The "Last Reviewed" date displayed at the top of this Policy and in the hero section of this page indicates when the current version came into effect. We encourage you to review this Policy periodically. Your continued use of the 777cd Platform after publication of a revised Policy constitutes acceptance of the updated terms.

Previous versions of this Policy are available on request by contacting the 777cd support team.

Contact & Complaints

15.1 Privacy Queries

For any questions about this Privacy Policy, to exercise your data rights, or to report a privacy concern, please contact the 777cd privacy support team through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week via the 777cd Platform (fastest response)
• Support Email: [email protected] — responses within 12 hours for standard queries

When contacting us about a privacy matter, please include your registered mobile number and a clear description of your query or request. For data subject access requests, we may require additional identity verification before processing the request, to protect against fraudulent access attempts.

15.2 Complaints

If you believe 777cd has not handled your personal data in accordance with this Policy or applicable law, you have the right to file a formal complaint. 777cd's compliance team will investigate all formal privacy complaints and respond with a written determination within 10 business days.

If you remain unsatisfied with 777cd's response to a formal complaint, you may have the right to escalate the matter to the relevant data protection supervisory authority or gaming licensing regulator, depending on the nature of the complaint.